Privacy Policy

What we collect

We collect the phone number, email, store name and order data you provide when registering and using the platform, along with technical information about how you use the site.

Purposes of processing

Data is used to create and operate your store, verify your phone number, provide customer support, and improve the platform.

Legal basis for processing

Data is processed on the basis of the consent you give at registration and to perform the agreement to use the platform.

Sharing with processors

To operate the platform, we share certain data with the vetted third-party processors listed below.

• The platform's hosting provider — processes requests and stores store data.
• LSIM (SMS provider) — delivers the phone-number verification code.
• Cloudflare — network infrastructure and protection for store storefronts.
• Analytics services (Google Analytics) — site visit statistics, only with your consent.

Cookies and analytics

We use cookies for the site's basic functioning and, with your consent, analytics cookies to understand how the platform is used — see the consent banner on the site for details.

Data retention period

Data is kept for as long as the platform is in use and is deleted or anonymized within a reasonable period after a store closes, unless the law requires otherwise.

Your rights over your data

You may request access to, correction of, or deletion of your data by contacting Sello support.

Data security

We apply technical and organizational measures to protect data, including encrypted connections on every Sello storefront.

Minors

The platform is intended for people aged 18 and over. We do not knowingly collect data from minors.

International data transfers

Some processors may be located outside the Republic of Azerbaijan; in that case we take reasonable steps to protect any data transferred to them.

Changes to this policy

We may update this policy as the platform evolves. The current version is always available on this page.

Contact

For questions about how your personal data is processed, please reach out through Sello's support page.